At Pretty Fit, we take great pride in the quality and uniqueness of our clothing. To ensure that our customers are committed to their purchases and to maintain the exclusivity of our brand, we have implemented a strict no return policy.

Policy Statement:

All sales are final. Pretty Fit does not refund for any purchases made online or in-store, pretty fit accepts exchange on returned items in good condition. This policy applies to all items, including but not limited to:

  • Clothing and accessories
  • Special orders and custom-made items
  • Sale and discounted items

Damaged or Defective Items:

If you receive an item that is damaged or defective, please contact our customer service team within 24 hours of delivery. We will provide a replacement or store credit, at our discretion.

Exchange & Return Policy

For Orders Outside Lagos: All exchange or return requests must be made within 72 hours of receiving your order.

For Overseas Orders: Requests must be made within 7 working days of delivery.

For Local Deliveries (within Lagos): You may exchange items at any of our outlets within 24 hours through our online portal or WhatsApp hotline.


Please note that all return requests must be made strictly online at www.prettyfit.com.ng for both local and international deliveries.

Customer Responsibility:

It is the customer’s responsibility to:

  • Carefully review their order before submitting it
  • Ensure that they have selected the correct size, color, and style
  • Contact our customer service team if they have any questions or concerns

Consequences of Disputes:

Any disputes or claims related to this policy will be governed by and construed in accordance with the laws of Lagos state,Nigeria. By making a purchase, you agree to these terms and conditions.

Acknowledgement:

By making a purchase from Pretty Fit, you acknowledge that you have read, understood, and agree to our no return policy.

Amendments:

This policy may be amended or updated at any time, without prior notice. It is your responsibility to stay informed and comply with the latest version of this policy.

Happy shopping!!!